资料来源：从当地酿酒厂收集酒桶后，我们开始将酒桶拆开并风干。然后，我们开始将所有不同尺寸的桶板和桶盖按产品组分类。

制作：然后我们开始切割、刨削、钻孔、粘合、打磨和夹紧每个设计。大多数设计在夹具中要花大约 48 小时，然后我们才能再次开始制作。一旦我们觉得设计完成了，我们就开始品牌化过程。

烙印：为此，我们点燃燃烧器并将烙铁放在明火上，等待其加热，然后我们开始手工烙印每个产品。

上油：品牌完成后，我们会对产品进行最后的打磨，快速吸尘，然后将其带到上油站，用菜籽油完成每个设计。然后，我们会让设计干燥几天，然后再寄给您。

Please note the order cut-off times according to the level selected.

For Silver Service (Monthly), the cut-off will be by 5pm on the last Wednesday of the month.

For Gold Service (Weekly), the cut-off will be by 5pm each Wednesday.

Platinum orders are processed on the same day after your order is finalised, so no cut-off applies however we do ask that you complete your order within 24 hours of your invoice being sent to you to ensure your Platinum order is processed without delay. If we do not hear from you after 48 hours after we have sent your invoice, your order may be archived.

The cut-off date that applies to your order will be noted on your invoice. Please ensure you check-out and finalise your order prior to the cut-off time. If you miss the cut-off time, we can add your order to the next order date, however if we do not hear from you within 24 hours, your order will be archived and you will need to re-submit your order request.

We confirm stock availability before sending your invoice or order confirmation. Generally, we feature only products that have recently been in stock in Australia, and we regularly review availability. However, stock status can change without notice. If an item is out of stock, we will give you an estimated restock time.

We only accept pre-orders for products currently in stock in Australia. If your order is accepted and processed, we expect it to be delivered within the timeframe provided at the time of order confirmation. Occasionally, unforeseen issues like courier delays, accidental breakages, or fulfilment errors may arise that could impact the delivery. If any issues occur, we’ll inform you promptly and work with you to find a suitable solution.

While some orders may arrive sooner than expected, others may take a bit longer due to unexpected circumstances. Typically, orders arrive in-store 7-10 days after the cut-off date (Silver/Gold) or order confirmation date (Platinum). If your order is delayed, we’ll notify you immediately. If it is delayed by more than 7 days beyond the original estimated timeframe (provided at order confirmation), we will refund the convenience charge. You may also cancel your order before dispatch for a full refund. For further information, please see our Refund Policy.

We offer FREE STANDARD POSTAGE on eligible orders over $49. Upgrade to EXPRESS POSTAGE for eligible orders over $99. Free shipping is applied automatically at checkout for eligible orders.

Note: Some exclusions apply, including bundle deals, sale items, and certain pre-orders or warehouse orders. For full details about this offer, please view our policy, or request a quote to confirm if free shipping applies to your order.

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